Southern California Multi-Specialty Center

Medical Disclaimer

Effective Date: May 14, 2026
Last Updated: May 14, 2026

1. Introduction and Scope

Southern California Multi-Specialty Center (“SCMSC,” “we,” “us,” or “our“) provides this Medical Disclaimer (the “Medical Disclaimer“) to clarify the nature of the clinical, health, and medical information available on scmsc.com (the “Site“) and to explain the limits of that information.

Please read this Medical Disclaimer carefully before relying on any information on the Site for any health-related decision.

This Medical Disclaimer is incorporated by reference into our Terms of Use, which references this document in Section 7 (Medical Information and No Doctor-Patient Relationship). Together with our Privacy Policy (governing website data) and our HIPAA Notice of Privacy Practices (governing Protected Health Information collected in clinical care), this Medical Disclaimer is part of the document set that governs your use of the Site.

By using the Site or relying on any information provided on or through the Site, you acknowledge that you have read and understood this Medical Disclaimer.

2. Information on the Site Is Not Medical Advice

We’ve built scmsc.com to help you learn — about our practice, our providers, the conditions we treat, and the procedures we offer. Everything on the Site — descriptions of conditions and procedures, provider profiles, educational articles, blog posts, downloadable resources, video content, patient stories, and any other clinical or health-related information — is provided for general informational and educational purposes.

That information is not medical advice, and it cannot substitute for a clinical evaluation by a qualified healthcare provider who knows your medical history and current condition. Specifically, content on the Site is not a substitute for:

Professional medical advice, diagnosis, or treatment;
Evaluation by a healthcare provider who has examined you and reviewed your history;
A formal clinical examination and consultation.

Whether and how any treatment, procedure, recommendation, or guidance applies to your individual situation can be determined only by a qualified healthcare provider after evaluating your specific medical history, current condition, and other individual factors.

When you have questions about a medical condition or treatment, your physician or another qualified healthcare provider — someone who knows you — is the right person to talk to. Never disregard professional medical advice, or delay seeking it, because of something you have read on the Site.

3. No Doctor-Patient Relationship From Site Use

When you become a patient at SCMSC, we want that relationship to begin intentionally — through a formal evaluation where our providers can understand your specific situation and you can ask questions in real time. The Site is the starting point for that conversation, not a substitute for it.

For that reason — and to protect both you and us — using the Site does not create a doctor-patient, provider-patient, or any other professional relationship between you and SCMSC, our providers, or our staff. Specifically:

Viewing content on the Site does not create such a relationship;
Submitting a contact form, appointment request, or other inquiry through the Site does not create such a relationship;
Receiving a response to a Site inquiry does not create such a relationship;
Downloading patient education materials, after-care instructions, or other resources from the Site does not create such a relationship.

A doctor-patient relationship between you and SCMSC is established only through our formal patient intake process and the provision of clinical services in connection with that intake. Until that relationship is formally established, the information you receive from the Site or from communications through Site channels is general information — not a clinical recommendation tailored to you. When you’re ready to take that next step, contact us and we’ll be glad to discuss whether your situation is appropriate for evaluation by one of our providers.

4. The Site Is Not for Medical Emergencies

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

The Site, our contact forms, our appointment request features, and any communications you may send to us through the Site are not designed for, intended for, or capable of supporting emergency medical care. Communications submitted through the Site are not monitored continuously and may not be reviewed in time to address an emergency.

Do not rely on the Site, our online channels, or any communication that depends on a response from us for emergency medical care. Emergencies require immediate professional medical attention through emergency services.

5. Treatment and Procedure Information

We describe the treatments, procedures, surgical techniques, conditions, and services we offer so you can understand what we do and what’s possible. Those descriptions are general educational information — designed to inform you, not to recommend a specific course of action for your particular situation.

When you read about a treatment or procedure on the Site:

It is a description of what the treatment or procedure involves — not a recommendation that you pursue it.
It is general information — not an assessment that you are a candidate for that treatment, which can only be made through clinical evaluation.
It cannot establish whether the treatment will be appropriate, effective, or safe in your specific case — that depends on factors only an in-person clinical conversation can reveal.
It is not a substitute for talking with a qualified healthcare provider.

Whether you are a candidate for any treatment, procedure, or service — and whether it is likely to benefit you specifically — is a determination that can be made only by a qualified healthcare provider after evaluating your medical history, current condition, anatomy, comorbidities, prior treatments, and other individual factors. That’s the conversation we want to have with you, in person, when you’re ready.

6. No Guarantees as to Medical Results

Every patient is different. The same condition can respond differently to the same treatment based on factors like medical history, the severity and stage of the condition, anatomy, comorbidities, adherence to recommendations and follow-up care, biological response, and circumstances that cannot be predicted in advance. That natural variation is part of medicine — not a flaw of any particular treatment or provider.

We share information about our procedures, our providers, and what patients have experienced because that information helps you make informed decisions about your care. What it cannot do is predict your specific outcome. Nothing on the Site is a guarantee, warranty, or prediction of any specific outcome from any treatment, procedure, or service — including:

Descriptions of procedures, services, or what to expect;
Provider profiles, credentials, or descriptions of experience;
Patient testimonials, patient stories, or descriptions of outcomes others have experienced;
Before-and-after photographs, videos, or other visual content;
Educational articles, blog posts, or downloadable resources;
Statistical information about success rates, complication rates, or recovery times.

Past results do not guarantee similar results. What one patient experienced in connection with a treatment, procedure, or service does not predict what you or any other patient will experience. The outcome of your care depends on factors specific to you, evaluated by your provider in the context of your specific situation.

7. Patient Experiences, Testimonials, and Patient Stories

We’re grateful when patients share their experiences with us — for the generosity it shows toward future patients who are trying to understand what care at SCMSC can look like, and for the trust those patients place in us when they consent to that sharing. Where the Site publishes testimonials, patient stories, success stories, before-and-after content, or other descriptions of patient experiences, please understand:

These experiences belong to individual patients. They reflect what those specific patients experienced based on their individual medical history, condition, anatomy, treatment plan, adherence, and other factors specific to them.
They are not predictions, guarantees, or representations that you or any other patient will experience similar results. See Section 6.
They are published only with the patient’s written authorization consistent with the HIPAA Privacy Rule (45 CFR §164.508) and applicable law. No patient testimonial or story reflects identifying information beyond what the patient has expressly authorized for disclosure.
Where we have provided any compensation, incentive, or benefit to a patient in exchange for a testimonial or story, that fact will be disclosed in connection with the testimonial in accordance with the Federal Trade Commission’s Endorsement Guides (16 CFR Part 255).

If you are considering a treatment, procedure, or service based on a patient story or testimonial you have read or viewed here, the most useful next step is to discuss it with a qualified healthcare provider — someone who can evaluate whether that treatment, procedure, or service is appropriate for your specific situation. That’s a conversation we’d welcome.

8. Provider Information

Where the Site publishes information about our providers — including biographies, credentials, board certifications, areas of practice, training, professional memberships, publications, or other professional information — that information is provided to help you understand who our providers are and what they do.

A few things to know about provider information on the Site:

Credentials, board certifications, training, and other professional information reflect what was current at the time of publication. Professional credentials change over time (renewals, additions, transitions); for the most current information about any provider’s status, contact us directly or consult the relevant licensing or certification body.
A provider’s listed areas of practice describe the general scope of their professional work. Whether a particular provider is appropriate for your specific clinical needs is determined through the patient intake process and clinical evaluation — not through information on the Site.
Provider opinions expressed in any blog post, video, or other content authored by a provider reflect that provider’s general professional perspective at the time of publication. They are not clinical opinions tailored to your specific situation.

To verify a provider’s current credentials, status, or availability, contact us or consult the applicable state medical board or certifying body.

9. Third-Party Content and External References

Where the Site references, cites, links to, or quotes content from third parties — including medical literature, research studies, news articles, regulatory or professional society publications, products, services, organizations, or other resources:

Those references are provided for educational context and general information only.
A reference is not an endorsement of the third party, the third party’s content, or any product, service, or recommendation contained in that content, unless we expressly state otherwise.
We are not responsible for the accuracy, currency, or completeness of third-party content. Third-party content may change or become unavailable; we do not maintain or update third-party sources.
Citation of a study, article, or regulatory guidance is for educational context only — it is not a recommendation that the study’s findings or the article’s content applies to your specific situation. Clinical decisions based on medical literature should be made in consultation with a qualified healthcare provider.

10. Currency and Updates

Medical knowledge, clinical guidelines, treatment standards, and best practices evolve over time. Content on the Site reflects what we understood to be accurate and current at the time of publication.

Site content may become outdated. We do not represent that information on the Site is continuously updated to reflect the latest medical knowledge, regulatory changes, or clinical guidelines.
For current clinical guidance on any treatment, condition, or procedure, consult your healthcare provider directly.
We may update Site content from time to time. The “Last Updated” date at the top of this Medical Disclaimer indicates when this disclaimer was most recently revised; individual content items on the Site may have their own publication or revision dates.

11. Telehealth

Where we offer telehealth services, telehealth visits do not occur through the Site. Telehealth is conducted through a separate, secure telehealth platform when our providers determine that a telehealth visit is appropriate for your care.

Telehealth has limitations. It is appropriate for some clinical situations and not others. Whether telehealth is appropriate for your specific situation is determined by your provider, taking into account the nature of your condition, the need for physical examination or in-person procedures, and other clinical factors.

Where applicable, our telehealth services are subject to state-specific licensing requirements and may be available only to patients located in states where our providers are licensed at the time of the visit.

Information collected and used during telehealth visits is governed by our HIPAA Notice of Privacy Practices, the telehealth platform’s terms and privacy commitments, and applicable law — not by this Medical Disclaimer.

12. Pricing and Cost Information

Where the Site references prices, costs, fees, payment options, or insurance acceptance:

Any pricing information on the Site is an estimate, not a quote. Actual cost for any treatment, procedure, or service depends on factors specific to your situation — including your insurance coverage and benefits, the specific services provided, the duration and complexity of care, any complications or additional services needed, and applicable taxes and fees.
For accurate cost estimates, contact our billing department or your insurance carrier before any non-emergency treatment.
For self-pay or uninsured patients, federal law (the No Surprises Act, in effect since January 2022) provides you with the right to a written Good Faith Estimate of the expected charges for scheduled non-emergency care. We will provide this estimate upon request or as required by law. See our Good Faith Estimate Notice for more information about this right.
Insurance acceptance and network status change. Confirm our current participation in your insurance network directly with your insurance carrier before relying on any insurance information published on the Site.

13. References to Medications, Devices, and Therapies

Where the Site describes medications, medical devices, therapies, surgical techniques, supplements, nutritional approaches, or other clinical interventions:

Those descriptions are educational and informational. They explain what the medication, device, therapy, or technique is and how it is generally used.
A description on the Site is not a recommendation that you specifically use a particular medication, device, therapy, or technique. Whether any of these is appropriate for you depends on your individual medical history, current condition, contraindications, drug interactions, allergies, and other factors that can be evaluated only by a qualified healthcare provider.
Mention of a brand-name product, device, or therapy is not an endorsement of that product over alternatives, unless we expressly state otherwise. Where we have a material connection (e.g., sponsorship, affiliate arrangement, or research relationship) with a product, device, or therapy referenced on the Site, that connection will be disclosed in accordance with the FTC Endorsement Guides.
Decisions about medications, devices, and therapies are clinical decisions made between you and your healthcare provider, taking into account your specific situation and the full range of options.

14. Off-Label, Investigational, and Experimental Treatments

Where the Site describes uses of medications, devices, therapies, or surgical techniques that are off-label, investigational, experimental, or otherwise outside their FDA-approved or generally-accepted clinical indications:

Those descriptions are informational only and intended to help you understand the broader landscape of available approaches.
They are not a recommendation that you pursue or accept off-label, investigational, or experimental treatment.
Off-label and investigational uses involve additional considerations — including potentially-incomplete evidence about safety and efficacy, insurance coverage that may not apply, regulatory disclosures specific to investigational settings, and informed-consent requirements that exceed those for standard care.
Any decision about off-label, investigational, or experimental treatment is a clinical decision made between you and your healthcare provider, with explicit discussion of the additional risks, benefits, and uncertainties involved.

If you are participating in a research study or clinical trial in connection with care at SCMSC, that participation is governed by the informed consent documents and study-specific protocols associated with the research — not by this Medical Disclaimer.

15. Contact for Clinical Questions

If you have clinical questions — about a condition, treatment, procedure, medication, or any other health-related matter — please use one of the following channels:

By phone: Call us at 818-900-6480. For non-urgent clinical questions, our staff will route your inquiry to the appropriate provider or department.
For established patients: Use our MyChart patient portal (or the patient portal we use at the time) for secure clinical communication with your care team.
For new patient inquiries: Submit an appointment request through the Site or call us to discuss whether your situation is appropriate for evaluation by one of our providers.

To protect your health information, please don’t send clinical or sensitive details through Site contact forms or by email. Email isn’t a secure medium for Protected Health Information, and we want your information to stay private. For clinical communications, use the secure channels described above. If you do submit information through the Site, we handle it in accordance with our Privacy Policy (for website data) and our HIPAA Notice of Privacy Practices (for any PHI that may be submitted).

16. Changes to This Medical Disclaimer

We may update this Medical Disclaimer from time to time to reflect changes in our practices, the services we offer, applicable law, or other factors. The “Last Updated” date at the top of this Medical Disclaimer indicates when it was most recently revised.

If we make material changes, we will provide notice through the Site (such as a banner, pop-up, or prominent notice) or by other means we consider appropriate. Continued use of the Site after such notice constitutes your acknowledgment of the updated Medical Disclaimer.

This Medical Disclaimer is reviewed at least annually.

17. Contact Information

If you have questions about this Medical Disclaimer or its application to specific content on the Site, please contact us:

Southern California Multi-Specialty Center
19950 Rinaldi St., Suite 101D
Porter Ranch, CA 91326

Email: [email protected]
Phone: 818-900-6480

For clinical questions, please use the channels described in Section 15. For privacy-related questions, see our Privacy Policy. For Protected Health Information matters, see our HIPAA Notice of Privacy Practices. For questions about the terms of your use of the Site, see our Terms of Use.